More and more people who work also provide unpaid care for family or friends. Working carers are the group most likely to miss information, advice, and are the least likely to have any formal support at home. Without support, working carers can struggle inside and outside the workplace. Moreover, working carers attracted a lot of attention during the pandemic as they had more to cope with than most. Therefore, it is known worthy that the employers can play a key role in supporting their employees who are also carers. ISO/TC 314 group that was establish in December 2017 has a new standard onboard: ISO 25551:2021 Ageing societies — General requirements and guidelines for carer-inclusive organizations.
This document is applicable to any organization, regardless of size, sector or community setting (i.e. urban, rural or remote). This document can be used in conjunction with an organization’s management systems, human resource programs, and/or equity, diversity and inclusion programs, or on its own in the absence of a formal workplace program to support working carers.